A customer's experience in retail stores remained relatively unchanged for decades, but their expectations changed significantly. Lowe's Innovation Labs partnered with Fellow Robots to introduce Autonomous Retail Service Robot technology to amplify the shopping experience for customers and employees.
In 2014, OSHbot retail service robots were installed in the midtown San Jose Orchard Supply Hardware store. OSHbot will greet you when you come in, and you can talk back - in English or Spanish. Just tell OSHbot what you are looking for and it will guide you to that item in the store. OSHbot also helped store employees with inventory scanning.
The ultimate store helper, OSHbot helps our customers and employees spend more time on what they love - your home. The OSHbot pilot closed in 2016 as the program rolled into Lowe's. Learn more about LoweBot here.