A Helping Hand
In 2016, Lowe’s introduced LoweBot, an autonomous retail service robot designed by Fellow, in Lowe’s Stores in the San Francisco Bay area. LoweBot was able to find products in multiple languages and help customers effectively navigate the store.
As LoweBot helps customers with simple questions, it enables employees to spend more time offering their expertise and specialty knowledge to customers. LoweBot also assisted with inventory monitoring in real-time, which helped detect patterns that might guide future business decisions.